The Fine Print
That Protects Everyone.

• Auto-Renewal: All memberships (Basic, Pro, Elite) auto-renew at the end of each billing period unless cancelled at least 48 hours before renewal. You will be charged the then-current rate.
• Failed Payments: If a payment fails, we may retry the charge, suspend membership benefits, and/or terminate the membership. You remain liable for all outstanding amounts.
• No Prorated Refunds: Membership fees are not prorated for cancellations mid-period except where required by law. Cancellation takes effect at the end of the current paid period.
• Price Changes: We will provide at least 30 days' notice of subscription price changes. Continued use after the effective date constitutes acceptance.
• Chargeback Policy: Initiating an unauthorized chargeback is a material breach. You must contact legal@waivybaby.com before disputing any charge. Unauthorized chargebacks result in account termination and liability for chargeback fees and collection costs.

All guidance from the Waivy Baby Care Team — including concierge staff, moderators, sleep consultants, feeding specialists, and any expert participants through portal chat, email, or seminars — is provided for educational and informational purposes only.

• "Expert-backed guidance" means general education, coaching-style support, and evidence-informed information shared based on the limited information you choose to provide. It is not a diagnosis, treatment plan, prescription, medical clearance, or individualized clinical determination.
• No Guarantees: We make no guarantees regarding outcomes including sleep duration, feeding success, or developmental timelines.
• Response Times: Support Services are not available 24/7. We do not guarantee response times, immediate availability, or continuous access. Response times may vary due to volume, hours of operation, and technical issues.
• As-Is Communications: Concierge responses are provided "as-is" based solely on the information you provide. Waivy Baby is not responsible for outcomes resulting from incomplete or inaccurate information you provide, or from your interpretation or implementation of any message.
• No Professional Relationship: Using Support Services does not create a doctor-patient, therapist-client, attorney-client, or any other professional-client relationship. Waivy Baby is not your agent, fiduciary, or representative.

• The Concierge may recommend specific products from Waivy Baby boxes or third-party vendors. While we curate these items with care, the use of any baby product carries inherent risks.
• You agree to follow all manufacturer safety guidelines, age-appropriateness warnings, and assembly instructions for any recommended product.
• Waivy Baby is not liable for product defects, injuries, allergic reactions, or any harm resulting from the use of recommended items — whether from our own boxes or third-party vendors.
• Recommendations are general suggestions based on milestone stage — they are not personalized medical prescriptions and do not account for your child's specific health conditions.

• All communications through Support Services may be stored for quality assurance, training, legal protection, and dispute resolution per our Privacy Policy.
• Waivy Baby cannot guarantee 100% security of digital transmissions. Standard internet, device, and network risks apply. You share personal information through digital channels at your own risk.
• Waivy Baby is not responsible for damages arising from unauthorized access to communications transmitted through third-party or public networks outside our reasonable control.
• Do not share sensitive medical, financial, or identifying information through Support Service channels unless strictly necessary for the service requested.

• Shipping & Logistics Partners: Name, shipping address, email, phone, order contents, and shipping preferences — shared with fulfillment warehouses, shipping carriers, and logistics software to deliver your boxes.
• Payment Processors (e.g., Stripe): Name, billing address, payment method details, and transaction identifiers — shared to process payments and prevent fraud. We do not store full card numbers.
• Scheduling & Booking Tools: Name, contact details, appointment details, and intake information — shared with booking service providers to administer confirmations, reminders, and session logistics.
• Expert Consultants (1099 Contractors): Relevant parenting data (sleep/feeding challenges, milestone information) shared on a strict need-to-know basis. Experts are bound by confidentiality obligations.
• Service Providers: Trusted partners for hosting, email delivery, analytics, customer support, and platform operations — contractually obligated to protect your data and use it only for Waivy Baby services.
• Legal Requirements: We may disclose data if required by law, subpoena, court order, or to protect the safety of our community.
• Business Transfers: In the event of merger, acquisition, or asset sale, your data may transfer as a business asset subject to the protections in this policy.

• Access & Updates: Review and update your account information at any time via the member portal.
• Opt-Out of Marketing: Unsubscribe from marketing communications via the link in any email. Transactional emails (order confirmations, membership notices) will continue.
• Data Deletion: Request deletion of your personal data at any time by emailing privacy@waivybaby.com. Deletion is subject to legal retention obligations.
• California Rights: CCPA/CPRA rights including right to know, delete, correct, opt out of sharing, and non-discrimination. See Section 8 for the full California Disclosures.
• Florida Rights: FDBR rights including access, correction, deletion, portability, and opt-out of targeted advertising.

To submit a valid DMCA notice under 17 U.S.C. § 512(c)(3), email legal@waivybaby.com with subject line DMCA Takedown Notice and include:

• Your full name, address, telephone number, and email address;
• A description of the copyrighted work you claim has been infringed;
• The URL or specific location of the allegedly infringing material on our platform;
• A statement that you have a good faith belief the disputed use is not authorized;
• A statement, under penalty of perjury, that the information in your notice is accurate and you are authorized to act on behalf of the copyright owner; and
• Your physical or electronic signature.

Counter-notifications may be submitted by users who believe content was removed in error. Counter-notices must meet the requirements of 17 U.S.C. § 512(g)(3).

• All seminar recordings, class recordings, webinar recordings, and Q&A archives
• All eBooks, guides, templates, checklists, and downloadable resources
• All curriculum, right-time step frameworks, and educational materials
• All product box names, themes, curation concepts, and box designs
• "Waivy Baby," "Wellness Club," "The Dreamers," "The Explorers," "The Movers," "The Nurturers" — all protected trademarks
• Website design, copy, photography, and brand assets
• Community content moderation frameworks and platform architecture

• No Obligation Created: Joining a waitlist does not create a contract, obligation, reservation, or purchase commitment by Waivy Baby.
• Position Not Guaranteed: Waitlist position does not guarantee access. We may fulfill in any order, by random selection, or by membership tier at our sole discretion.
• Cancellation of Waitlist Programs: Waivy Baby may cancel, modify, or discontinue any waitlist or early access program at any time without notice or liability.
• Email Communications: By joining a waitlist, you consent to receive waitlist-related communications. You may unsubscribe from waitlist emails without affecting your account status.

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect, the sources, and our purposes for collecting it.
• Right to Delete: Request deletion of your personal information, subject to exceptions under California law.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out of Sale/Sharing: We do not sell personal information for money. However, certain analytics and advertising cookies may constitute "sharing" for cross-context behavioral advertising. Use the "Do Not Sell or Share My Personal Information" link in our Site footer, or email legal@waivybaby.com.
• Right to Limit Sensitive Data Use: Request limitations on the use of sensitive personal information (family/milestone data, precise geolocation) to purposes strictly necessary for service delivery.
• Non-Discrimination: We will not discriminate against you for exercising any CCPA/CPRA right.
• Submitting a Request: Email legal@waivybaby.com. We respond within 45 days (extendable by 45 days with notice). We will verify your identity before processing certain requests.

• You are solely responsible for reading all manufacturer instructions, warnings, and safety guidelines before giving any product to your child.
• Always supervise your child with any product. Never leave a child unattended with toys, teethers, wearables, or any item that could present a hazard.
• Milestone box designations are general guides. You must determine whether a product is appropriate for your specific child's developmental stage, weight, health status, and abilities.
• Check for allergens, especially in textiles, teethers, and feeding accessories.
• If you believe a product in your box is unsafe or defective, stop use immediately and contact support@waivybaby.com. You may also report directly to the CPSC at saferproducts.gov.
• By accepting your box, you acknowledge and assume all risks associated with the use of the products therein, to the maximum extent permitted by law.

• Our services are directed to parents and guardians aged 18 and over. We do not knowingly collect personal information directly from children under 13.
• Any information about a child (birth date, developmental milestones, health preferences) must be provided by a parent or legal guardian.
• If we learn we have inadvertently collected personal information from a child under 13, we will delete it immediately.
• Child data is used solely to personalize milestone box curation and expert guidance timing. It is not used for advertising, sold, or shared beyond what is necessary for service delivery.
• Upon account deletion, all child-related milestone and birth data is deleted along with the account, subject to applicable legal retention requirements.